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Frequently Asked Questions

Cancellation requests must be submitted to our admin team, who will verify with the airline. If approved, the booking will be marked as Cancelled and refunds will be processed as per airline policy.

No, the main plan cannot be changed once confirmed. However, you can update details like baggage and seat selection later through the post-ancillary option.

You can change your account email through the profile section by clicking on your profile image.

You can create an account by signing up with your primary details such as name, email, and contact information.